Appstore审核被拒记录
前言
负责的App差不多8个月没有更新了,审核异常严格,更新过程中遇到一系列问题,不断的修改才更新成功,特记录如下
问题一、 Xcode
打包上传成功后,在Appstore connect
上看不到上传的App,查询过后才知道可能是隐私配置不完整,找人登录开发者邮箱发现果然收到了隐私权限不完整的邮件
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NSSpeechRecognitionUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data
根据提示配置好相关的提示即可
参考:
第一次提审被拒
1、提供的审核账号、密码登录不了App
,这个是由于该账号长期没有使用导致被自动注销了,在提审前也没有自测,所以提交审核前还是需要使用审核账号自测下
2、提供的技术支持网站打不开
,这个也是确实莫名其妙,这种事都遇上了,后面处理后就能打开了
第二次提审被拒
1、说App提供用户创建内容,所以需要有举报反馈的功能
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Guideline 1.2 - Safety - User-Generated Content
We found in our review that your app includes user-generated content but does
not have all the required precautions. Apps with user-generated content must take
specific steps to moderate content and prevent abusive behavior.
Next Steps
To resolve this issue, please revise your app to implement the following
precautions:
- A mechanism for users to flag objectionable content
我们的App是有相关功能的,将该功能的入口及使用方法录屏放到回复附件了即可
2、提供的技术支持网站里没有联系人信息
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Guideline 1.5 - Safety
Issue Description
The Support URL provided in App Store Connect, https://xxx.xxx.com, does not
direct to a website with information users can use to ask questions and request
support. Specifically, no contact info included.
Next Steps
Update the specified Support URL to direct users to a webpage with support
information.
解决方法:将技术支持网站里加上相关的手机和邮箱联系联系就好了
3、我们的App没有账号注销功能
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Guideline 5.1.1(v) - Data Collection and Storage
Issue Description
The app supports account creation but does not include an option to initiate
account deletion that meets all the requirements. The process for initiating
account deletion must provide a consistent, transparent experience for users by
meeting all of the following requirements:
- Allow users to complete account deletion without extra steps. Do not require
them to create an additional account, register, or add a password to complete
account deletion.
- Only offering to temporarily deactivate or disable an account is insufficient.
- If users need to visit a website to finish deleting their account, include a link
directly to the website page where they can complete the process.
- The app may include confirmation steps to prevent users from accidentally
deleting their account. However, only apps in highly-regulated industries may
require users to use customer service resources, such as making a phone call or
sending an email, to complete account deletion.
解决方法:增加下完整的注销功能即可
第三次提审被拒
1、提示有更新或安装代码的功能,尤其是itms
方式安装
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Guideline 2.5.2 - Performance - Software Requirements
解决方案:检查代码,将所有包含itms
相关安装的代码全部删除,后续将相关关键字进行加密后比较还原
2、提示隐私权限配置的不够清晰 解决方案:检查Info.plist
,将所有隐私相关的声明进行清晰的说明,每个隐私权限都是用来干什么的进行真实的详细的说明
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